CUSTOMER CARE OFFICERS,TRANSACTION OFFICERS OTHERS WANTED URGENTLY

Our client, a first generation bank in the Nigeria economy seeks to recruit highly intelligent, young and dynamic professionals with integrity for the following positions nation wide:
CUSTOMER CARE OFFICERS (CCO)
JOB DESCRIPTION
- Attend to customer enquiries promptly and efficiently
- Process internet banking service and e-products requested
- Issue banker’s signature confirmation and reference letter as required
- Refer customer request beyond his/her limit to appropriate authority
- Perform other duties as assigned by Business Service Manager
SKILL REQUIRED
- Good customer service care
- Good problem solving skills
- Good documentation and record keeping
- Good reading and listening skills
EDUCATIONAL QUALIFICATION
- HND Graduate Only (Minimum Lower Credit)
Age: Not more than 30 years
- Experience in banking industry will be an added advantage
TRANSACTION OFFICERS (TO)
JOB DESCRIPTION
- Processing opening, reactivation and closure of account’s
- File customer’s records
- Process ATM cards for customers
- Replace lost/expired customer instruments such as ATM Cards, Cheque books etc
- Perform other duties as assigned by Transactions Service Team Lead
SKILL REQUIRED
- Good customer service orientation
- Good problem solving skills
- Proficient in the use of MS Office
- Good oral and written communication skills
EDUCATIONAL QUALIFICATION
- Same as Customer Care Officers
SECURITY SUPERVISORS
JOB DESCRIPTION
- Direct supervision of outsourced security guards attached to the branches
- Ensure strict compliance with security and safety policies. Ensure regulatory compliance in the branch and report infractions to the Chief Security Officer
- Monitor and ensure armed police presence in the branch as requested by management
- Coordinate emergency response activities in the branch
- Where required, effect the arrest of any persons who may have acted criminally against the interest of the bank.
- Provide basic customer service assistance to customers within the banking hall under the supervision of the branch head
EDUCATIONAL QUALIFICATION
- OND with 2 years working experience in the security industry/SSCE with 5 years working security experience
Age: Not less than 28 and not more than 40 years as at time applying.
METHOD OF APPLICATION
Interested candidates should send their Resume to recruitment@whytecleon.com, quoting position sought as subject of the email, not later than 3 weeks from the date of this publication.
DEADLINE: 26 March, 2012.